The General Data Protection Regulation 2016 (GDPR) and Data Protection Act 2018 regulate the processing of personal data and provides individuals with certain rights concerning the way in which their data is processed.
This privacy notice tells you what to expect when PATROL collects your personal information in relation to your enquiry.
Local authorities who undertake civil parking enforcement are required by statute to make provision for independent adjudication. The relationship between the adjudicators and the Joint Committee is derived from and governed by the Traffic Management Act 2004 and, in the case of the Bus Lane Adjudication Service Joint Committee, the Transport Act 2000.
Over 300 local authorities in England (outside London) and Wales are members of the PATROL (Parking and Traffic Regulations Outside London) Joint Committee in order to exercise this function jointly.
The main function of the Joint Committee is to provide resources to support independent adjudicators and their staff who together comprise the Traffic Penalty Tribunal. The tribunal’s appeal streams include: parking, bus lanes, moving traffic (Wales only), road user charging and littering from vehicles.
PATROL also undertakes initiatives to support its member authorities and raise awareness of the objectives of and process for civil enforcement through the provision of public information on the PATROL web site.
The Lawful Basis for Processing your Personal Data
Article 6 of the General Data Protection Regulation sets out the lawful basis for processing personal data. PATROL’s lawful basis for processing data is because it performs a public task and the processing is necessary to perform a task in the public interest and for its official functions, and the task and function has a clear basis in law.
How we use your personal data
PATROL will use the information you supply through the PATROL website (Name, email address, subject and message) to respond to your enquiry. Alternatively, any information you provide should you decide to email email@example.com will be used to answer your query.
How long will we store your data?
PATROL will store your enquiry for a period of 3 months following the last item of correspondence.
How we will store your data
PATROL takes data security very seriously and we take every step to ensure that your data remains private and secure. All data collected through the online appeal system and stored in our secure database is kept entirely within the European Economic Area (EEA).
Keeping your data secure
Transmitting information over the internet is generally not completely secure and we cannot guarantee the security of your data. We take data security very seriously and take every step to ensure that your data remains private and secure. We encrypt all data transferred to and received from our systems.
Sharing your data
Depending on the nature of your enquiry, a quicker response may be possible if PATROL is able to share your enquiry with the authority who issued the penalty or with the Traffic Penalty Tribunal if your enquiry relates to an appeal or potential appeal”.
If you would prefer to contact these organisations directly, please ensure that you tell us at the time of making your enquiry so that we can provide you with the relevant contact details.
Unless you tell us not to, we will assume you consent to us sharing your enquiry with the appropriate organisation for the purposes of answering your query.
We will never share your information with other organisations for their marketing, market research or commercial purposes and we don’t pass on your personal information to any other web sites.
Visitors to our website
When someone visits www.patrol-uk.info, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. This information is only processed in a way that does not identify anyone.
All calls to or from PATROL are recorded for quality and training purposes.
If you have questions about how we use your data
If you have any questions about how PATROL uses your data, please email firstname.lastname@example.org.
If you have concerns about how PATROL uses your data, you can contact:
The Information Commissioner’s Office on 0303 123 113