Chat with us, powered by LiveChat PATROL – Parking and Traffic Regulations Outside London

PATROL Providing information for motorists on their options after receiving a parking, bus lane, Clean Air Zone, moving traffic or road user charge Penalty Charge Notice, or a littering from vehicles Penalty Notice. To deliver a successful parking operation, a variety of challenges have to be identified and met by the teams involved. Innovative approaches to enforcement are contributing to safer roads Brighton & Hove City Council The Council aims to provide a parking service that secures the safe, convenient movement of traffic, in order to protect the commercial viability and public safety of the city centre and surrounding areas Newcastle City Council Parking services have adapted to a need for increased capacity and flexible tariffs in car parks, in order to support vibrant town centres, the local economy and residents South Lakeland District Council The Council fully supports the desire in the parking sector to deliver a more positive and consistent parking experience for customers North Essex Parking Partnership The service uses customer feedback and enforcement information from previous years to improve deployment on a countywide basis Devon County Council The Council fulfils its transport objectives by improving road safety and educating drivers about the implications of their actions and managing traffic flow, while also applying discretion Durham County Council Sunderland City Council The Council's transport priorities are to improve safety, accessibility and air quality, and to reduce congestion Sedgemoor District Council The Council’s policy is to meet the parking needs of its towns with provision appropriate for the shopper, commuter and visitor Cheshire East Council The Council’s approach to car parking is linked to promoting healthier, more environmentally friendly alternatives to the car, such as walking, cycling, motorcycles and public transport
Local authorities in England and Wales (outside London) are responsible for traffic management in their locality. This may include parking, bus lanes, road user charging – including Clean Air Zones – littering from vehicles and (in Wales only), moving traffic enforcement.

 

Nobody wants to receive a ticket; but if you have, PATROL provides you with information on the next steps you can take and the correct place to make contact.

 

The PATROL (Parking and Traffic Regulations Outside London) Joint Committee represents over 300 local authorities in England (outside London) and Wales. PATROL also provides information in relation to penalties issued from other road user charging schemes. This includes penalties issued by the Secretary of State for Transport for failing to pay a charge at the Dartford-Thurrock River Crossing (‘Dart Charge’) scheme and by Halton Borough Council at the Mersey Gateway Bridge Crossings (‘Merseyflow’) scheme.

Large Button showing Penalty Charge Notice graphic
 

I HAVE RECEIVED A TICKET

If you have received a parking ticket or other Penalty Charge Notice (PCN), find out your options and next steps here.

 
Large Button showing Question Mark graphic
 

YOUR PCN: ADDITIONAL INFORMATION

Better understand the penalty you have received by accessing useful information here.

 

LATEST NEWS

 
Symbol of a white cloud in a green circle representing Clean Air Zones in England (outside London)

Charging Clean Air Zones Status Update: November 2021

Many town and city authorities across England and Wales (outside London) are considering ways to improve air quality through a reduction of nitrogen dioxide (NO2) levels. With some of these authorities in the process of introducing a charging Clean Air Zone (CAZ) for vehicles not meeting a specified emissions standard, ...
Read More
Cheshire East Council receives a PATROL PACER Award from Huw Merriman MP

Cheshire East Council awarded Overall Winner in the 2021 PATROL PACER Awards

Cheshire East Council>> is the Overall Winner of this year’s Promoting Awareness of Civil Enforcement through Reporting (PACER) Awards, which recognised 2019/20 Annual Reports. The team from Cheshire East, were presented with their award during a reception at the House of Commons on Monday 25 October, together with other award ...
Read More
Photo of Traffic Penalty Tribunal Chief Adjudicator Caroline Sheppard OBE in front of a black background

Caroline Sheppard OBE to retire as Traffic Penalty Tribunal Chief Adjudicator

Caroline Sheppard OBE will retire as Chief Adjudicator of the Traffic Penalty Tribunal (TPT) in March 2022. A reformer by nature, her long and illustrious career has been characterised by the understanding that adjudication is not a standalone exercise, but a barometer to assess the effectiveness, impact or proportionality of ...
Read More
Photograph of cars in a privately operated car park in the UK

Private parking consultation: Government seeks further views on level of charges

The Ministry of Housing, Communities and Local Government (MHCLG) has launched a further consultation on the level of private parking charges proposed in the government’s response to its earlier Parking Code Enforcement Framework consultation. This further technical consultation seeks views on the proposed charges, including the discount rate for early ...
Read More
Photograph of person with letters owing debt sitting in front of a calculator

Government guidance for creditors on debt ‘Breathing Space’ Regulations

The Government has published guidance for creditors (which includes local authorities enforcing parking and traffic penalties) to accompany new regulations being introduced from 4 May that will provide those with problem debt the right to 'breathing space' from creditor action. The Debt Respite Scheme (Breathing Space Moratorium and Mental Health ...
Read More
Aerial view of Bath city centre in the subshine

First Clean Air Zone launches in Bath city centre

The first Clean Air Zone in England (outside London) launched in the city centre of Bath today, operated by Bath & North East Somerset Council. Clean Air Zones (CAZs) – designed to improve air quality within a defined geographic area of a city centre – are a new type of ...
Read More
 
Skip to content