Local authorities are responsible for traffic management in their locality.  This may include parking, bus lanes, road user charging, littering from vehicles and, in Wales, moving traffic enforcement.


Nobody wants to receive a ticket; but if you have, PATROL provides you with information on the next steps you can take and the correct place to make contact.


The PATROL (Parking and Traffic Regulations Outside London) Joint Committee represents over 300 local authorities in England (outside London) and Wales. PATROL also provides information in relation to other road user penalties. These include those issued by the Secretary of State for Transport for failing to pay a road user charge at the Dartford-Thurrock River Crossing (‘Dart Charge’) and by Halton Borough Council at the Mersey Gateway Bridge Crossings (‘Merseyflow’), as well as penalty notices issued in relation to littering from vehicles enforcement by local authorities.

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If you have received a parking ticket or other Penalty Charge Notice (PCN), find out your options and next steps here.

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Better understand the penalty you have received by accessing useful information here.



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Charging Clean Air Zones Status Update: November 2020

Many town and city authorities across England and Wales (outside London) are considering ways to improve air quality through a reduction of nitrogen dioxide NO2 levels. With some of these authorities in the process of introducing, consulting on, or drawing up plans for a charging Clean Air Zone (CAZ), PATROL ...
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Photo of a car red car parked on the pavement

Pavement Parking: Welsh Government set to grant powers to enforce, while DfT consultation underway

The Welsh Government is backing recommendations to give local authorities additional civil enforcement powers to tackle pavement parking, while a Department of Transport (DfT) consultation is currently underway to hear views on possible options for authorities in England (outside London) to address the issue. Wales: The latest picture Earlier in ...
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PATROL Parking Annual Reports by Councils (PARC) Awards Logo

Lincolnshire County Council Overall Winner of 2020 PARC Awards

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Safety of non-vehicle road users the focus of proposed Highway Code updates

The Department for Transport (DfT) launched a consultation last week focused on changes to the Highway Code that would see the safety of ‘vulnerable’ road users, including cyclists, pedestrians and horse riders, prioritised. Proposed changes to the code include: introducing a hierarchy of road users which ensures that those road ...
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Driver & Vehicle Licensing Agency (DVLA) logo

New DVLA online service offers logbook address updates within days

The Driver and Vehicle Licensing Agency (DVLA) has launched an online service for motorists to update the address details of their vehicle log book (V5C). The service – part of a DVLA campaign to encourage more motorists to use its services online – is billed as being able to cut ...
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Close-up photo of UK cycle lane

Parking Statutory Guidance updated to reflect cycle lane camera enforcement

The Department for Transport (DfT) updated its Guidance for local authorities on enforcing parking restrictions on 22 June to reflect new powers given to local authorities to enforce against parking in cycle lanes using a camera and associated recording equipment (‘approved device’). The update to the guidance follows the amended ...
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