Chat with us, powered by LiveChat PATROL – Parking and Traffic Regulations Outside London

PATROL Providing information for motorists on their options after receiving a parking, bus lane, Clean Air Zone, moving traffic or road user charge Penalty Charge Notice, or a littering from vehicles Penalty Notice. To deliver a successful parking operation, a variety of challenges have to be identified and met by the teams involved. Innovative approaches to enforcement are contributing to safer roads Brighton & Hove City Council The Council aims to provide a parking service that secures the safe, convenient movement of traffic, in order to protect the commercial viability and public safety of the city centre and surrounding areas Newcastle City Council Parking services have adapted to a need for increased capacity and flexible tariffs in car parks, in order to support vibrant town centres, the local economy and residents South Lakeland District Council The Council fully supports the desire in the parking sector to deliver a more positive and consistent parking experience for customers North Essex Parking Partnership The service uses customer feedback and enforcement information from previous years to improve deployment on a countywide basis Devon County Council The Council fulfils its transport objectives by improving road safety and educating drivers about the implications of their actions and managing traffic flow, while also applying discretion Durham County Council Sunderland City Council The Council's transport priorities are to improve safety, accessibility and air quality, and to reduce congestion Sedgemoor District Council The Council’s policy is to meet the parking needs of its towns with provision appropriate for the shopper, commuter and visitor Cheshire East Council The Council’s approach to car parking is linked to promoting healthier, more environmentally friendly alternatives to the car, such as walking, cycling, motorcycles and public transport
Local authorities in England and Wales (outside London) are responsible for traffic management in their locality. This may include parking, bus lanes, road user charging – including Clean Air Zones – littering from vehicles and (in Wales only), moving traffic enforcement.

 

Nobody wants to receive a ticket; but if you have, PATROL provides you with information on the next steps you can take and the correct place to make contact.

 

The PATROL (Parking and Traffic Regulations Outside London) Joint Committee represents over 300 local authorities in England (outside London) and Wales. PATROL also provides information in relation to penalties issued from other road user charging schemes. This includes penalties issued by the Secretary of State for Transport for failing to pay a charge at the Dartford-Thurrock River Crossing (‘Dart Charge’) scheme and by Halton Borough Council at the Mersey Gateway Bridge Crossings (‘Merseyflow’) scheme.

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I HAVE RECEIVED A TICKET

If you have received a parking ticket or other Penalty Charge Notice (PCN), find out your options and next steps here.

 
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YOUR PCN: ADDITIONAL INFORMATION

Better understand the penalty you have received by accessing useful information here.

 

LATEST NEWS

 
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Charging Clean Air Zones Status Update: March 2021

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Laura Padden joins PATROL as new Director

The PATROL Joint Committee is pleased to welcome its new Director, Laura Padden, who starts the role on Thursday 18 February 2021. Laura is joining PATROL from London Tribunals, where she has been Head of Support Services for the past five years. London Tribunals provides administrative support to the Environment ...
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Introducing a new name for our awards programme

This year, PATROL has rebranded its awards programme recognising local authorities that produce a parking and traffic Annual Report to the PACER (Promoting Awareness of Civil Enforcement through Reporting) Awards. This change from the previous PARC (Parking Annual Reports by Councils) Awards is to better reflect the wider traffic management ...
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Local authorities ‘leading the charge’ on EV infrastructure provision

A number of local authorities shared their experiences of rolling-out electric vehicle (EV) charging infrastructure in their communities at a PATROL workshop in November. PATROL (Parking and Traffic Regulations Outside London) brought together four local authorities at its workshop, ‘Leading the Charge’, on 10 November, which was also attended by ...
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Pavement Parking: PATROL’s response to DfT consultation

PATROL has responded to the Department for Transport (DfT)'s Pavement parking: options for change consultation, which focused on three potential options for local authorities in England (outside London) to tackle pavement parking. Read PATROL's consultation response here>>. The three options proposed by the DfT in its consultation were: To rely ...
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