Local authorities are responsible for traffic management in their locality.  This may include parking, bus lanes, road user charging, littering from vehicles and, in Wales, moving traffic enforcement.


Nobody wants to receive a ticket; but if you have, PATROL provides you with information on the next steps you can take and the correct place to make contact.


The PATROL (Parking and Traffic Regulations Outside London) Joint Committee represents over 300 local authorities in England (outside London) and Wales. PATROL also provides information in relation to other road user penalties. These include those issued by the Secretary of State for Transport for failing to pay a road user charge at the Dartford-Thurrock River Crossing (‘Dart Charge’) and by Halton Borough Council at the Mersey Gateway Bridge Crossings (‘Merseyflow’), as well as penalty notices issued in relation to littering from vehicles enforcement by local authorities.



If you have received a parking ticket or other Penalty Charge Notice (PCN), find out your options and next steps here.



Better understand the penalty you have received by accessing useful information here.




Lincolnshire County Council Overall Winner of 2020 PARC Awards

Lincolnshire County Council is the Overall Winner of this year’s PATROL Parking Annual Reports by Councils (PARC) Awards, which recognised 2018/19 Annual Reports.   Access Lincolnshire’s Annual Report here>>. The other award winners were as follows:   Highly Commended for Reporting: Innovation and New Services Cardiff Council View report>> Highly Commended for Reporting: Customer Service […]

Safety of non-vehicle road users the focus of proposed Highway Code updates

The Department for Transport (DfT) launched a consultation last week focused on changes to the Highway Code that would see the safety of ‘vulnerable’ road users, including cyclists, pedestrians and horse riders, prioritised. Proposed changes to the code include: introducing a hierarchy of road users which ensures that those road users who can do the […]

Charging Clean Air Zones Status Update: July 2020

wc. 20 July 2020: Local authority plans   Many town and city authorities across England and Wales (outside London) are considering ways to improve air quality through a reduction of nitrogen dioxide NO2 levels. With some of these authorities in the process of introducing, consulting on, or drawing up plans for a Charging Clean Air […]