Chat with us, powered by LiveChat PATROL – Parking and Traffic Regulations Outside London

PATROL Providing information for motorists on their options after receiving a parking, bus lane, Clean Air Zone, moving traffic or road user charge Penalty Charge Notice, or a littering from vehicles Penalty Notice. To deliver a successful parking operation, a variety of challenges have to be identified and met by the teams involved. Innovative approaches to enforcement are contributing to safer roads Brighton & Hove City Council The Council aims to provide a parking service that secures the safe, convenient movement of traffic, in order to protect the commercial viability and public safety of the city centre and surrounding areas Newcastle City Council Parking services have adapted to a need for increased capacity and flexible tariffs in car parks, in order to support vibrant town centres, the local economy and residents South Lakeland District Council The Council fully supports the desire in the parking sector to deliver a more positive and consistent parking experience for customers North Essex Parking Partnership The service uses customer feedback and enforcement information from previous years to improve deployment on a countywide basis Devon County Council The Council fulfils its transport objectives by improving road safety and educating drivers about the implications of their actions and managing traffic flow, while also applying discretion Durham County Council Sunderland City Council The Council's transport priorities are to improve safety, accessibility and air quality, and to reduce congestion Sedgemoor District Council The Council’s policy is to meet the parking needs of its towns with provision appropriate for the shopper, commuter and visitor Cheshire East Council The Council’s approach to car parking is linked to promoting healthier, more environmentally friendly alternatives to the car, such as walking, cycling, motorcycles and public transport
Local authorities in England and Wales (outside London) are responsible for traffic management in their locality. This may include parking, bus lanes, road user charging – including Clean Air Zones – littering from vehicles and (in Wales only), moving traffic enforcement.


Nobody wants to receive a ticket; but if you have, PATROL provides you with information on the next steps you can take and the correct place to make contact.


The PATROL (Parking and Traffic Regulations Outside London) Joint Committee represents over 300 local authorities in England (outside London) and Wales. PATROL also provides information in relation to penalties issued from other road user charging schemes. This includes penalties issued by the Secretary of State for Transport for failing to pay a charge at the Dartford-Thurrock River Crossing (‘Dart Charge’) scheme and by Halton Borough Council at the Mersey Gateway Bridge Crossings (‘Merseyflow’) scheme.

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If you have received a parking ticket or other Penalty Charge Notice (PCN), find out your options and next steps here.

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Better understand the penalty you have received by accessing useful information here.



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