Chat with us, powered by LiveChat Parking and Traffic Regulations Outside London - PATROL

PATROL Providing information for motorists on their options after receiving a parking, bus lane, Clean Air Zone, moving traffic or road user charge Penalty Charge Notice, or a littering from vehicles Penalty Notice. To deliver a successful parking operation, a variety of challenges have to be identified and met by the teams involved. Innovative approaches to enforcement are contributing to safer roads Brighton & Hove City Council The Council aims to provide a parking service that secures the safe, convenient movement of traffic, in order to protect the commercial viability and public safety of the city centre and surrounding areas Newcastle City Council Parking services have adapted to a need for increased capacity and flexible tariffs in car parks, in order to support vibrant town centres, the local economy and residents South Lakeland District Council The Council fully supports the desire in the parking sector to deliver a more positive and consistent parking experience for customers North Essex Parking Partnership The service uses customer feedback and enforcement information from previous years to improve deployment on a countywide basis Devon County Council The Council fulfils its transport objectives by improving road safety and educating drivers about the implications of their actions and managing traffic flow, while also applying discretion Durham County Council Sunderland City Council The Council's transport priorities are to improve safety, accessibility and air quality, and to reduce congestion Sedgemoor District Council The Council’s policy is to meet the parking needs of its towns with provision appropriate for the shopper, commuter and visitor Cheshire East Council The Council’s approach to car parking is linked to promoting healthier, more environmentally friendly alternatives to the car, such as walking, cycling, motorcycles and public transport
Local authorities in England and Wales (outside London) are responsible for traffic management in their locality. This may include parking, bus lanes, road user charging – including Clean Air Zones – littering from vehicles and (in Wales only), moving traffic enforcement.


Nobody wants to receive a ticket; but if you have, PATROL provides you with information on the next steps you can take and the correct place to make contact.


The PATROL (Parking and Traffic Regulations Outside London) Joint Committee represents over 300 local authorities in England (outside London) and Wales. PATROL also provides information in relation to penalties issued from other road user charging schemes. This includes penalties issued by the Secretary of State for Transport for failing to pay a charge at the Dartford-Thurrock River Crossing (‘Dart Charge’) scheme and by Halton Borough Council at the Mersey Gateway Bridge Crossings (‘Merseyflow’) scheme.

Large Button showing Penalty Charge Notice graphic


If you have received a parking ticket or other Penalty Charge Notice (PCN), find out your options and next steps here.

Large Button showing Question Mark graphic


Better understand the penalty you have received by accessing useful information here.



Symbol of a white cloud in a green circle representing Clean Air Zones in England (outside London)

Charging Clean Air Zones Status Update: May 2022

Many town and city authorities across England and Wales (outside London) are considering ways to improve air quality through a reduction of nitrogen dioxide (NO2) levels. With some of these authorities in the process of introducing a charging Clean Air Zone (CAZ) for vehicles not meeting a specified emissions standard, ...
Read More

Caroline Hamilton appointed as new Traffic Penalty Tribunal Chief Adjudicator

The Traffic Penalty Tribunal (TPT) has announced the appointment of its new Chief Adjudicator, Caroline Hamilton, who will start the role in July. Hamilton is taking over from Caroline Sheppard OBE, who is retiring after 23 years in post. She is joining the TPT from London Tribunals, where she has ...
Read More
Graphic image showing a self driving car on a motorway represented by lines of code

Planned Highway Code changes to ensure self-drive vehicle safety

The Department for Transport (DfT) has today announced planned changes to the Highway Code covering the use of self-driving vehicles. The planned changes follow a public consultation and are focused on safety surrounding the revolutionary technology involved, ensuring motorists understand their responsibility to resume control of a self-driving vehicle when ...
Read More
Photo of an approved local authority sign indicating where an electric vehicle can be charged

Guidance for local authorities on EV charging infrastructure

The Department for Transport (DfT)'s Office for Zero Emission Vehicles (OZEV) has published comprehensive guidance for local authorities on the provision of EV charging infrastructure in their communities. The guidance, which can be accessed here>> includes resources, links to relevant government publications and support, and advice from external bodies. The ...
Read More
Photograph of cars in a privately operated car park in the UK

Government publishes new Code of Practice for Private Parking

The Department for Levelling Up, Housing and Communities (DLUHC) laid its new private parking Code of Practice in Parliament on 7 February 2022. The new code is aimed at improving the standards and consistency of private parking operators, generally, as well as to provide greater clarity and protections for the ...
Read More
Photo showing an electric vehicle being charged on a busy street with the cable plugged into the charging port of the car

PATROL ‘Leading the Charge’ Electric Vehicles Workshop 2021

PATROL held its second Electric Vehicles (EV) 'Leading the Charge' Workshop on Tuesday 2 November. With the Government moving forward its ban on new petrol and diesel cars to 2030, the arrival of green number plates and recent headlines that sales of Tesla cars have hit £1 billion in Britain, ...
Read More
Skip to content