PATROL - Frequently Asked Questions

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Frequently Asked Questions

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Parking FAQ's

Q: I returned to my vehicle and there was a Penalty Charge Notice (PCN) on my windscreen. What should I do?

Q: I have writen to the council and they are rejecting my challenge. What should I do?

Q: I have received a Notice to Owner (NTO) What should I do?

Q: I have received a parking or bus lane Penalty Charge Notice (PCN) through the post. What should I do?

Q: My vehicle was clamped/removed by the council. What should I do?

Q: I have received a Notice of Rejection of Representations (NOR) and an appeal form for the Traffic Penalty Tribunal. What should I do?

Q: I want to pay my Penalty Charge Notice. What should I do?

Q: Can I pay the discount rate and then appeal to the adjudicator?

Answer: No, to appeal you must follow the appeals procedure. If you pay, the council will consider the matter closed.

Q: I have received a Charge Certificate from the council. What should I do?

Q: I have been contacted by bailiffs. What should I do?

Q: I was parked on private land and my ticket was issed by a private company.

Download this diagram from the PATROL leaflet explaining the parking penalty enforcement process

parking penalty enforcement process diagram