The Civil Bus Lane Enforcement process: I have received a bus lane ticket

Step 4:

My Formal Challenge was rejected. Can I appeal?

If the council rejects your formal challenge to the PCN it will send you a Notice of Rejection (NOR), which explains that you must pay the PCN within 28 days of this letter or continue with the challenge process on the appeal form provided.

You should use the Notice of Appeal (NOA) form to appeal to the independant adjudicator at the Traffic Penalty Tribunal. Adjudicators are impartial lawyers who work independantly of the councils that issue the PCNs.

An adjudicator will hear your appeal in person, by telephone or by considering written evidence. On the NOA, you can say which type of appeal you would prefer.

The adjudicator will hear any evidence put forward by you and the council. After hearing evidence, the adjudicator can direct the council to cancel the PCN so that you pay nothing or recommend that the council waives the Penalty Charge,

An adjudicator can also find you liable to pay the penalty. You must then pay the penalty within 14 days of receiving written notice of the adjudicator's decision.

Download this diagram from the PATROL leaflet explaining the parking penalty enforcement process

parking penalty enforcement process diagram