Glossary / Witness Statement



Approved device (including cameras)

Authorisation Notice

Bus lane


Challenge - Post Notice to Owner (Formal Challenge)

Challenge - Pre Notice to Owner

Charge Certificate

Civil Enforcement Agent (Formally bailiff)

Civil Enforcement Authority

Civil Enforcement Officer

Civil Justice System


Compelling Reasons


Contravention Code

Controlled Parking Zone (CPZ)


County Court

Debt Registration


Designated Parking Bays

Discount Rate




Grounds for Appeal

Loading Bay

Magistrates' Court

Notice of Appeal (NOA)

Notice of Rejection of Representations (NOR)

Notice to Owner (NTO)

Order for Recovery


Parking and Traffic Appeals Service (PATAS)

Parking Bay

Penalty Charge Notice (PCN)

Procedural Impropriety


Registered Keeper

Registered Keeper


Signs and lines

Statutory Declaration

Telephone Hearing

Towing Away (Removal)

Traffic Enforcement Centre (TEC)

Traffic Management Act 2004 (TMA 2004)

Traffic Penalty Tribunal

Traffic Regulation Order (TRO)

Transport Act 2000

Vehicle Registration Mark (VRM)

Witness Statement

Signed written document completed by a third party to attest to the facts surrounding the parking of a vehicle, which can be used by a motorist in support of their challenge of or appeal against a Penalty Charge Notice/Notice To Owner.

A Witness Statement is also a legal statement from a motorist in response to a County Court Order for Recovery to the effect that an earlier stage in the enforcement process had not been complied with. A valid witness statement cancels any charge certificate and the associated 50% increase in the penalty charge and causes enforcement to revert to the Notice to Owner or appeal stage. It is a criminal offence to make a false Witness Statement.

Download this diagram from the PATROL leaflet explaining the parking penalty enforcement process

parking penalty enforcement process diagram